Privacy policy

Privacy Policy – Second Time Around

Effective date: 15th August 2025

At Second Time Around, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share your information when you use our website or services.

1. Information We Collect

We may collect the following types of information when you shop with us or interact with our website:

  • Personal details: name, email address, phone number, shipping and billing address.

  • Order information: items purchased, payment method, order history.

  • Website usage information: IP address, browser type, pages visited, and cookies (see Section 5).

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Communicate with you about your purchase or enquiries.

  • Improve our products, services, and website.

  • Send marketing emails (only if you have opted in – you can unsubscribe anytime).

  • Comply with New Zealand laws and regulations.

3. Sharing Your Information

We do not sell your personal information to third parties.
We may share your information with:

  • Service providers (e.g., payment processors, shipping companies) to complete your order.

  • Legal authorities if required by law.

4. Storing and Protecting Your Information

We store your personal information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access. We only keep your personal information for as long as necessary to provide our services and meet legal obligations.

5. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and track site usage. You can disable cookies in your browser settings, but some features of our site may not work correctly.

6. Accessing and Correcting Your Information

You have the right to access and request correction of the personal information we hold about you, under the Privacy Act 2020. To make a request, contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:
Second Time Around
Email: customercare@second-time-around.com